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Change Icon Crashes QAP

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• Change Icon Crashes QAP

• Change Icon Crashes QAP

  mworthington > 2020-02-18 09:43

  • The QAP version? v10.3.3
    
  • Was it installed using the Setup program or the Portable zip file? Portable
    
  • What is your default file manager (if not Windows Explorer)? Explorer
    
  • What is your Windows version? Windows 10 Enterprise, v10.0.16299
    

  
  Customize, Doc Type, Edit/Menu Options, Change Icon.
  
  QAP freezes and has to be closed down completely. This has only just started but can't be sure exactly when.
  
  Works OK on my home PC, a Windows 10 Pro running probably the same QAP version but installed via Setup.
  
  Regards,
  
  Mark

• RE: Change Icon Crashes QAP

  Jean Lalonde > 2020-02-18 10:01

  Hi Mark. What is the file type (or extension) of the document?

• RE: Change Icon Crashes QAP

  mworthington > 2020-02-18 10:37

  Hi Jean,
  
  Thanks for your prompt reply.
  
  Running the 64 bit, by the way.
  
  That one is an xlsx.
  
  I experimented with a existing .xlsm .... choosing other .ico files. While it would accept the icon without freezing, it seems to truncate the filename and therefore shows no icon. Not sure if it's related, or a different issue.
  
  I can't see how to attached files, now.
  Regards,
  
  Mark

• RE: Change Icon Crashes QAP

  Jean Lalonde > 2020-02-18 10:58

  > I can't see how to attached files, now.
  
  If you want to attach a screenshot to your comment, see this help:
  https://forum.quickaccesspopup.com/showt...hp?tid=149
  
  > That one is an xlsx.
  > I experimented with a existing .xlsm .... choosing other .ico files. While it would accept the icon without freezing, it seems to truncate the filename and therefore shows no icon. Not sure if it's related, or a different issue.
  
  It could be related. Does it occur only with XL documents? Could you check with files with extensions .docx, .pdf or .txt, please.
  
  Also, can I ask you to check some values in your Windows registry? Are you familiar with RegEdit?

• RE: Change Icon Crashes QAP

  mworthington > 2020-02-18 15:06

  Attachments: yes, those buttons were available when I first posted, but I can't see them now, mid-thread .....
  
  I'll experiment tomorrow when I'm back on that machine, and yes, I'm OK with RegEdit (though the PC is somewhat locked down).
  
  Thanks,
  
  Mark

• RE: Change Icon Crashes QAP

  Jean Lalonde > 2020-02-18 15:44

  As explained here, in a comment like here, you have to click "Preview Post" to see the full editor with the attach buttons.

• RE: Change Icon Crashes QAP

  mworthington > 2020-02-19 03:50

  Sorry, Jean, I didn't read that link properly, it's clear now!
  
  Here are 2 screen shots regarding the 2nd issue.
  
  Regards,
  
  Mark

• RE: Change Icon Crashes QAP

  mworthington > 2020-02-19 04:59

  "Does it occur only with XL documents? Could you check with files with extensions .docx, .pdf or .txt, please."
  
  After a lot of playing, I thought I had suspect new icons, but then decided the truncation issue should be investigated further ....
  
  I used my Excel icon (ie a longstanding and trusted one) and created a new folder & filename to play with the path length. This is what I found:
  
  If the icon path length is 74 or less, the icon shows OK and no crash.
  If the icon path length is 75 to 83, the icon does not show and no crash. The next time the icon is selected in QAP, the error message appears (see above screenshots).
  If the icon path length is 84 or more, crash.
  
  The crash does not happen with Folder & Link type, but does with any Doc type.
  
  I hope this helps!
  
  Regards,
  
  Mark

• RE: Change Icon Crashes QAP

  Jean Lalonde > 2020-02-19 08:57

  Thanks for the very well documented report, Mark. I'll investigate this.

• RE: Change Icon Crashes QAP

  Jean Lalonde > 2020-02-22 16:08

  I took some time to investigate this issue and I can reproduce this bug.
  
  It occurs inside the internal Windows command "shell32\PickIconDlg" called by QAP (via AHK language) to select an icon. I could not tell when this became an issue but it is probably after one of the recent Windows updates (because this was never reported before).
  
  I can't confirm that this is only happening with favorites Doc types. I see no reason why this would be specific to this type but I did not test it with other types yet.
  
  You run Windows 10 Enterprise, v10.0.16299. Is it 64-bit or 32-bit? I run Windows 10 Pro Version 1809 (17763.678) 64-bit.
  
  I'll investigate with other AHK developers. Thanks for your help on this.

• RE: Change Icon Crashes QAP

  mworthington > 2020-02-23 05:12

  Hi Jean,
  
  Sounds like a lot of digging for such an odd issue, well done!
  
  The work PC is 64 bit.
  
  My home PC is Windows 10 Pro, v10.0.18362 64 bit, but QAP is installed rather than Portable. The above issue does not show itself, all path lengths seem to work ok.
  
  I stopped the System version and ran the exact same portable version that I use at work. The path length issue occurs ans it of the same form as when running on the Windows 10 Enterprise, v10.0.16299.
  
  Hope that helps!
  
  Regards,
  
  Mark

• RE: Change Icon Crashes QAP

  Jean Lalonde > 2020-02-23 08:57

  Yes, it helps. It confirms that the issue is not related to QAP itself but caused by some Windows component. Still to be investigated, anyway.

• RE: Change Icon Crashes QAP

  mworthington > 2020-02-23 09:02

  mmm, what's your line of thinking? I came to the opposite conclusion ...
  
  Running the system version at home on one Windows version, no problems. (can't install QAP at work)
  
  Running the portable version on 2 different PCs running 2 different Windows version, crash.
  
  I concluded an issue with the way the Portable version operated.
  
  But then I'm not the creator of QAP, so I bow to your greater knowledge!!
  
  Regards,
  
  Mark

• RE: Change Icon Crashes QAP

  Jean Lalonde > 2020-02-23 09:19

  Oh... I just misread you. But, on my PC, I was able to reproduce the bug with a Setup (System) installation. I did not test it with the portable version yet. So the bug would not be related to the type of installation.
  
  Code-wise, there is no difference between the portable/setup version on how the "pick icon" Windows internal command is used. If the bug was systematic, it would occur on both installation types and would also occur for other favorite types (and would probably be easier to catch...).

• RE: Change Icon Crashes QAP

  mworthington > 2020-02-23 17:34

  Ah, understood!

• RE: Change Icon Crashes QAP

  Jean Lalonde > 2020-02-29 17:43

  This issue has been solved in QAP v10.3.5 by replacing the Windows dialog box with the custom and larger QAP dialog box "Select Icon":
  
  

• RE: Change Icon Crashes QAP

  mworthington > 2020-02-29 17:49

  I look forward to trying out the new dialog box!!! Thanks

• RE: Change Icon Crashes QAP

  Jean Lalonde > 2020-02-29 17:52

  (2020-02-29 17:49)mworthington Wrote: I look forward to trying out the new dialog box!!! Thanks

  
  It is very basic. But simpler to use. You only need one click on the desired icon to select it. And if you have a large icon file, you wont' need to scroll horizontally as before.
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