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• Error: Menu Name too long

• Error: Menu Name too long

  dr Winchell > 2020-01-20 17:51

  I wanted a Live Folder to go out another level and received a message that I have maxed out the number of Live Folder items (1900) so I upped it to 2100.
  
  Upon saving it, I received that attached error message about the Menu name being too long and the icon disappeared from the system tray though the program was running.
  
  I set the number of item back to 1900 and was able save it. I also deleted a Live Folder that I could live with out.
  
  Is there a way to see the number of Live Folder items?
  
  -Dale

• RE: Error: Menu Name too long

  Jean Lalonde > 2020-01-20 18:51

  Hi Dale,
  
  Could you try this with the latest release 10.3.3 please. In that release, I fixed a bug giving this error message.
  
  Thanks,
  
  Jean

• RE: Error: Menu Name too long

  dr Winchell > 2020-01-20 19:59

  (2020-01-20 18:51)Jean Lalonde Wrote: Hi Dale,
  
  Could you try this with the latest release 10.3.3 please. In that release, I fixed a bug giving this error message.
  
  Thanks,
  
  Jean

  
  Hello Jean,
  
  I upgraded to 10.3.3 and I'm still getting error message. See screenshot attached.
  
  Let me know if you'd like me try something else.
  
  Best Regards.
  
  -Dale

• RE: Error: Menu Name too long

  Jean Lalonde > 2020-01-21 11:10

  Hi Dale,
  
  I did some research on this. The error is not the same as the one I fixed in v10.3.3. This one probably occurs when you have very long paths in your live folder. The maximum length for a menu is 260 characters (Windows limitation). I'll contact you by email to verify this.
  
  Thanks,
  
  Jean

• RE: Error: Menu Name too long

  Jean Lalonde > 2020-01-22 12:42

  Dale and I had an email exchange on this error message. This situation causing the error is very rare. Dale was not able to reproduce it in our tests.
  
  I was able to reproduce it by creating Live Folder for a directory structure reaching the length of 260 characters. At some point, Windows will prevent the creation of folders with a path longer than 260 characters. But there is a soft spot where QAP with the delimiters added between each subfolder level exceeds the limit for menu path (each submenu has its names based on the concatenation of sub folders names and this name length must not exceed 259 or 260 characters - a similar Windows limit).
  
  Anyway, this is getting quite technical and specific but I added a protection in the code building Live Folders menu. Now, QAP will stop creating submenus for folders deeper than this limit and this should prevent this error.
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