• Options
• Login
• Register
• Desktop Style
• Accelerated Mobile Pages Theme

App / Link Not Working since upgrade to version 10.0.1

• Index

  • Jean Lalonde Support Forum
  • QUICK ACCESS POPUP FORUM
  • QAP SUPPORT
  • App / Link Not Working since upgrade to version 10.0.1
• App / Link Not Working since upgrade to version 10.0.1

• App / Link Not Working since upgrade to version 10.0.1

  dr Winchell > 2019-10-11 10:12

  In the previous version I ran, 9.5.3 I believe, I created Applications to track packages at major carriers like UPS, FedEx, DHL, etc using a Tracking Number on the clipboard.
  
  Since upgrading to version 10.0.1, the Applications no longer launch. I tried creating a type link which launches but does not track using the clipboard information.
  
  Screenshots are attached.
  
  Let me know if you have any questions or need additional information.

• RE: App / Link Not Working since upgrade to version 10.0.1

  Jean Lalonde > 2019-10-11 10:43

  When you say "the Applications no longer launch.", is there an error message or just nothing happen?
  
  Your Link test (3rd screen capture) would not work as it is. It could work if you move the "Parameters" content to the "Link (URL)" text box on the first tab "Basic Settings". The "Launch with..." option should not be necessary if Firefox is your default web browser but this should work anyway.
  
  Please let me know if the modified "Link" works. And I'll check why the Application favorite does not work as it was in v9.

• RE: App / Link Not Working since upgrade to version 10.0.1

  Jean Lalonde > 2019-10-11 10:54

  I was not able to reproduce the issue described in the 2 first screen captures using QAP v10.0.5 (you can upgrade here).
  
  I put Firefox exe path in the 1st tab and this parameter in the Advanced Settings: "http://www.quickaccesspopup.com/?Test={Clipboard}" and the result was correctly processed (of course the Test parameter in this URL does nothing).
  
  Please let me know if you find something.

• RE: App / Link Not Working since upgrade to version 10.0.1

  dr Winchell > 2019-10-11 12:09

  (2019-10-11 10:54)Jean Lalonde Wrote: I was not able to reproduce the issue described in the 2 first screen captures using QAP v10.0.5 (you can upgrade here).
  
  I put Firefox exe path in the 1st tab and this parameter in the Advanced Settings: "http://www.quickaccesspopup.com/?Test={Clipboard}" and the result was correctly processed (of course the Test parameter in this URL does nothing).
  
  Please let me know if you find something.

  
  Thanks Jean. I upgraded to v10.0.5 and nothing happens at all when I run the Application. I went back to version 9.5.3 and it works (creates a tab in Firefox and retrieves the desired tracking information).
  
  Let me know if you'd like me to try something else or need more information.

• RE: App / Link Not Working since upgrade to version 10.0.1

  Jean Lalonde > 2019-10-11 12:46

  Have you tried the Link suggestion mentioned earlier? "Your Link test (3rd screen capture) would not work as it is. It could work if you move the "Parameters" content to the "Link (URL)" text box on the first tab "Basic Settings". The "Launch with..." option should not be necessary if Firefox is your default web browser but this should work anyway."
  
  Also, would you send me your quickaccesspopup.ini file privately at support@quickaccesspopup.com ?

• RE: App / Link Not Working since upgrade to version 10.0.1

  Jean Lalonde > 2019-10-11 14:14

  Thanks for sending me your ini file. I found that you had enabled the "If the application is already running, activate it instead of launching" option for the Application favorite (first tab). This option should not be enabled if you want the parameters to be sent to the app. I could not tell why it worked in v9 but this should not.
  
  So, in v10, you can uncheck this option and it will work. Also, as you confirmed in your email, the Link approach will also work and would be my prefered way to do what you wanted.
  
  Thanks for reporting this,
  
  Jean

• RE: App / Link Not Working since upgrade to version 10.0.1

  dr Winchell > 2019-10-11 15:00

  (2019-10-11 14:14)Jean Lalonde Wrote: Thanks for sending me your ini file. I found that you had enabled the "If the application is already running, activate it instead of launching" option for the Application favorite (first tab). This option should not be enabled if you want the parameters to be sent to the app. I could not tell why it worked in v9 but this should not.
  
  So, in v10, you can uncheck this option and it will work. Also, as you confirmed in your email, the Link approach will also work and would be my prefered way to do what you wanted.
  
  Thanks for reporting this,
  
  Jean

  
  Thanks for your quick assistance Jean. Links does seem the more logical way to do this. And unchecking the '..activate vs launch..' box fixed the problem with the Application Favorites.

• RE: App / Link Not Working since upgrade to version 10.0.1

  Jean Lalonde > 2019-10-13 10:13

  I found why this was working in v9. It was an error that was undetected because it had a "positive" effect and no other side effect.
  
  To manage this situation in a cleaner way, in v10, when saving an application favorite having parameters, QAP will turn the "activate if running" option off. This will be done silently. I don't think this deserve an alert to user.
• Next Oldest Next Newest