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Possible mouse hook problem

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• Possible mouse hook problem

• Possible mouse hook problem

  kunkel321 > 2024-02-01 11:23

  Hi Jean, 
  I hope your 2024 has started well.  I wanted to give you a heads-up about this possible bug.  I've been hesitant to post about it because it's hard to reproduce, and I have not been 100% sure it is a problem with QAP.  
  
  As I see it more though, it does "appear" to be a QAP problem.  
  
  The issue:  When I restart Windows 10 on my hp Zbook, it seems to start normally, but then when I left-click something (often a QAP menu item, or a desktop icon, or the win systray) then some of the mouse functionality goes away.  
  
  When this occurs, I'm still able to click/select desktop icons.  Also, the r-click context menu on the desktop works.  And the middle-click activation of QAP works.  However...  Clicking a QAP menu item does nothing (i.e. the items are not clickable).  Also, anything on the Window Taskbar (Win button, pinned apps, systray) are all unclickable.  
  
  When this occurs I've been using the keyboard to open the Start menu, browse to QAP and relaunch it.   After a while, I put a scriptlet in my always-running masterscript, to kill and restart QAP via hotkey.  The last couple of times that hasn't fixed it though.  Just now I restarted Windows and it happened.  I fixed it via Ctrl+Alt+Del, then navigated to TaskManager and kill the QAP process.
  
  The reason I'm not sure if this is a "QAP issue" is because I have a bunch of other apps that run at startup--including several AHK scripts.  It's possible that one of those other things is battling QAP for the keyboard hook(??)
  
  Does QAP have any debug log files, or anything, to help me figure out what it happening?  
  
  As I write this, it also occurs to me that I should remove my other AHK apps from the Startup folder, and restart, to see if the problem still occurs.  No time today...  I'll try it this weekend though, and report back.

• RE: Possible mouse hook problem

  Jean Lalonde > 2024-02-01 12:01

  Hi Steve,
  
  Thanks for reporting this. I did not see this behavior on my system. Maybe other users?
  
  > Does QAP have any debug log files, or anything, to help me figure out what it happening?
  
  There is some debugging code in QAP but only for things I was working on when I inserted it. I don't think it can help debugging mouse or keyboard hooks...
  
  Let us know if you do new findings.

• RE: Possible mouse hook problem

  kunkel321 > 2024-02-04 16:34

  Still not certain what was/is causing this... 
  
  I tried
  -remove other scripts from Startup
  -uninstall/reinstall QAP
  
  Those did not work.  Then I renamed my Settings Folder to "old_Quick Access Popup" and restarted QAP (so as to simulate a fresh install).  That did seem to fix it.  After that, I went in to the QAP settings and re-selected the "old_" settings.  Now I have my old setting back.  I've restarted three times, and have not seen the problem.  Maybe fixed (fingers crossed).

• RE: Possible mouse hook problem

  Jean Lalonde > 2024-02-04 16:47

  Thanks for the follow-up. Sometimes problems resolve themselves for no apparent reason... but I hate that :-)
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