Hi there,
I utilise the snippets function almost every hour in my working day, as an IT MSP, it is great for writing up standard responses to tickets etc. However all ticket responses always finish up with Many Thanks - Andy. I would like to introduce a random way of finishing off the ticket response, therefore would it be possible to introduce a new command as described and detailed below
So the snippet would look like this
I will provide you with an update to the ticket as soon as I can{ENTER 2}{RANDOM "Many Thanks","Cheers","Kind Regards","Thank You","Regards","Thanks"}{ENTER}Andy
So it would finish off the ticket with either Many Thanks, or Thank You etc.
{RANDOM Text 1, Text 2, Text 3, Text 4.....} would insert either Text 1, 2, 3
Many Thanks
Andy
or
Cheers
Andy