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Mouse Behaviour When QAP Menu Opens

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• Mouse Behaviour When QAP Menu Opens

• Mouse Behaviour When QAP Menu Opens

  mrcjl > 2022-06-27 07:09

  When I open QAP on my second monitor the mouse pointer is moved about 100 mm right and 100 mm up on the screen. This means every time I use QAP on the 2nd monitor I have move the cursor a considerable distance to click my function. QAP works perfectly on the Surface Pro primary screen. The kicker is that this behaviour is NOT present when opening the Alternate Menu. Can anyone offer any ideas on what might be happening? 
  
  -1- Using the Win-W Hotkey to Open QAP Main. On Surface Pro 8 screen the mouse is located in the top left of the QAP pane.
  -2- Using the Win-W Hotkey to Open QAP. Main On my second monitor screen the mouse is located a good distance away from the left of the QAP pane.
  -3- Using the Shift-Win-W Hotkey to Open QAP Alternate menu opens. On Surface Pro 8 screen the mouse is located in the top left of the QAP pane.
  -4- Using the Shift-Win-W Hotkey to Open QAP Alternate menu opens. On my second monitor screen the mouse is located in the top left of the QAP pane.
  
  Many thanks.

• RE: Mouse Behaviour When QAP Opens

  Jean Lalonde > 2022-06-27 10:45

  Hi,
  
  What are your current settings in "Options, Popup menu"?
  https://www.quickaccesspopup.com/what-ar...popup_menu

• RE: Mouse Behaviour When QAP Opens

  mrcjl > 2022-06-28 00:41

  (2022-06-27 10:45)Jean Lalonde Wrote: Hi,
  
  What are your current settings in "Options, Popup menu"?
  https://www.quickaccesspopup.com/what-ar...popup_menu

  
  It is normal but I have Near the mouse pointer set. I tried At a fixed position and it locates the popup correctly.
  However when Near the mouse pointer is set it reverts back to as described.
  
  Note: The Popup is on the correct XY position as indicated by the mouse XY position at time of activation.
  The issues is that the mouse pointer is relocated a good distance away each time the popup is activated on the 2nd monitor.
  
  See video of the action. https://drive.google.com/file/d/17MVX76K...sp=sharing

• RE: Mouse Behaviour When QAP Opens

  Jean Lalonde > 2022-06-28 07:44

  > Note: The Popup is on the correct XY position as indicated by the mouse XY position at time of activation.
  > The issues is that the mouse pointer is relocated a good distance away each time the popup is activated on the 2nd monitor.
  
  Do you have different screen scaling on your two monitors?
  
  I tested if setting one of my monitors to 125% would reproduce your issue on my system and no... the mouse pointer behaves normally. But you could try setting your 2 monitors to 100% to see if the issue is related to this setting son your PC.
  
  Are you a new QAP user? If not, did it change after upgrading?
  
  Did you change your mouse hardware or configuration recently?

• RE: Mouse Behaviour When QAP Opens

  mrcjl > 2022-06-29 18:23

  (2022-06-28 07:44)Jean Lalonde Wrote: > Note: The Popup is on the correct XY position as indicated by the mouse XY position at time of activation.
  > The issues is that the mouse pointer is relocated a good distance away each time the popup is activated on the 2nd monitor.
  
  Do you have different screen scaling on your two monitors?
  
  I tested if setting one of my monitors to 125% would reproduce your issue on my system and no... the mouse pointer behaves normally. But you could try setting your 2 monitors to 100% to see if the issue is related to this setting son your PC.
  
  Are you a new QAP user? If not, did it change after upgrading?
  
  Did you change your mouse hardware or configuration recently?

  
  Thank you for your continued interest in this issue. I appreciate the support.
  
  The primary monitor is a Surface Pro 8 with 2880x1920at 200% (recommended) and the second monitor is a DELL with 3400x1440 resolution at 100%.
  I think the issue is best demonstrated by the behaviour of the main menu vs that of  the alternative menu.
  I have the main menu lapped to key NumPadIns and the Alternative Menu mapped to key SFT+Win+W.
  You can see in the short video QAP Test 2 the behaviour of the Alternative menu is perfect. and never fails. The mouse pointer is always located in the top LH corner of the menu. Why no the main?
  https://drive.google.com/file/d/1BkpTKma...sp=sharing
  I hope this helps.

• RE: Mouse Behaviour When QAP Opens

  Jean Lalonde > 2022-06-30 08:46

  Thanks for the video. I'm on the road for vacations for the next 10-11 days. I'll take a closer look at this when I'm back at my dev workstation.
  
  Jean

• RE: Mouse Behaviour When QAP Opens

  Jean Lalonde > 2022-07-11 18:01

  (2022-06-29 18:23)mrcjl Wrote: You can see in the short video QAP Test 2 the behaviour of the Alternative menu is perfect. and never fails. The mouse pointer is always located in the top LH corner of the menu. Why no the main?
  https://drive.google.com/file/d/1BkpTKma...sp=sharing
  I hope this helps.

  
  Yes, it helps to see the effect of this issue. But I could not tell why it is doing this on your 2nd monitor. I reviewed my code and can't find any command that would change the mouse location. 
  
  I know it is not the recommended setting but did you try to set the scaling of your monitor to 100% to see if it has an effect?
  
  Did this issue appeared after upgrading QAP?
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