Box doesn't work properly

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Box doesn't work properly
Box doesn't work properly

Wishmaster > 2022-03-29 02:24
Hi,

I'm facing an issue with Quick Access Popup, when I open a folder in my Box Drive.
I don't see the Box specific menu items in context menu when I right click on a file or folder.

I see all of them, when opening Windows Explorer without using QAP.

Please find two Screenshots: (** EDIT JL: The 2 screenshots here are identical - See the attached images to see the difference)
- Without QAP: https://i.imgur.com/8PEnRQz.png
- With QAP: https://i.imgur.com/TW2kf0T.png
Any ideas?

I really appreciate any help you can provide.

Best regards
RE: Box doesn't work properly

Jean Lalonde > 2022-03-29 07:10

Hi,

Your 2 imgur.com images are identical. But we can see the difference in your attached images.

It is hard to tell how QAP would impact your Explorer context menu. What do you mean by "with QAP" and "without QAP"? Do you mean with QAP installed/not installed or QAP running/not running?

Did yo install QAP with the Easy Setup installer?

Jean
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