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No reaction when using in Open or Save Dialog

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• No reaction when using in Open or Save Dialog

• No reaction when using in Open or Save Dialog

  cgboxer > 2021-09-06 09:01

  The QAP version? v10.3.5 (64bit), but same problem persists in most recent Version: 11.4 (2021-09-01)
  
  It was installed using the Setup program.
  My default file manager is Windows Explorer.
  What is your Windows version? Windows 10 Pro, 64bit, 21H1 (OS Build 19043.1165)
  
  
  I've created links to a network folder. Inside Windows Explorer, changing to those directories works.
  Using the same menu entry when inside another program, and using the save as, ore open dialog - does not change to the folder.
  
  In the past, it worked. 
  
  Currently, only the path is pasted to the dialog filed (the filename field), then nothing happens.

• RE: No reaction when using in Open or Save Dialog

  Jean Lalonde > 2021-09-06 10:33

  I understand that the "change folder in dialog boxes" option is enabled (in "Options, General") and the change folder action is initiated but not completed. Correct?
  
  With what application(s) do you face this issue? Can you see ig this works better with Notepad.exe.

• RE: No reaction when using in Open or Save Dialog

  cgboxer > 2021-09-14 06:23

  Yes, the "change folder in dialog boxes" option is enabled.
  I'm facing this issue with After Effects and Cinema 4D, as well as e.g. notepad. Basically every program I've used on my PC has this same behavior.
  
  What I can see is, that the "path" is "copied" to the input field at the bottom (and disappears in a blink of an eye) of open and save dialogs, but then nothing happens.
  
  I've successfully been using QAP with our remote desktop software for some month now (splashtop business), but I think those things could potentially be related, because when using QAP onsite, it worked again like expected, but at the same time using it from home through the remote session, it is not working correctly.
  I've also assigned a new shortcut for opening a network location directly, but also doesn't work when remoting in.
  
  Do you think, using QAP remotely and not working correctly could be connected?
  
  If this is related, this would be a real pain.

• RE: No reaction when using in Open or Save Dialog

  Jean Lalonde > 2021-09-14 07:53

  > Do you think, using QAP remotely and not working correctly could be connected?
  
  It could be. I have not much experience using QAP remotely. You could try extending the delay for dialog box in "Options, Various Advanced Options". Replace 200 with 400 or more to see if this has an effet.

• RE: No reaction when using in Open or Save Dialog

  joeNOR > 2021-09-14 14:33

  This works for me when using RDP to a remote system running QAP, and using the default 100ms delay.
  I only tested Notepad though.
  
  Regards,
  -joeNOR

• RE: No reaction when using in Open or Save Dialog

  cgboxer > 2021-11-16 03:50

  Hey,
  
  I've tested QAP version 11.5.2 onsite to navigate between folders using windows explorer - as well as jumping between locations inside open and save dialogs.
  Just to confirm, when using QAP remotely, only using windows explorer works - but, when inside an open or save dialog, no matter what software, only the path gets "pasted" into the dialogs field for a second, then disappears, but no action is executed. Looks like as if the "simulated-return-key-press" is missing at the end, or gets "absorbed" by the remote session.
  
  I've explicitly tried the suggested fix and replaced the Delay values in milliseconds for "changing folder in dialogs" with 200 and 400, and tried it during the remote session - but this is not fixing the issue.
  
  One time, I was able to very quickly select and copy the "pasted" path from the dialog box, before it disappeared and pasted it myself.
  For now, my workaround is to just use windows explorer to navigate to the folder. Then copy the path and paste it to the dialog box. This is still faster than doing it manually.
  
  If this is something, that can't be fixed on your end, because it's something the remote software changed with one of their latest updates, what would be the best description I could give them in terms of what QAP is doing in dialog boxes? -> To raise a ticket with their support. Thanks.

• RE: No reaction when using in Open or Save Dialog

  Jean Lalonde > 2021-11-16 08:56

  Hi,
  
  > If this is something, that can't be fixed on your end, because it's something the remote software changed with one of their latest updates
  
  I think so.
  
  > what would be the best description I could give them in terms of what QAP is doing in dialog boxes? -> To raise a ticket with their support.
  
  Changing folder in dialog box is somewhat tricky. It is done mostly using AutoHotkey commands ControlGetText to get the current file name in the dialog box edit field in order to restore it after the commands ControlSetTextR pastes the folder to this edit field and SendEvent sends an enter key to actually change the folder. It seems that this is this last step that is not executed correctly on your remote computer.
  
  Jean

• RE: No reaction when using in Open or Save Dialog

  cgboxer > 2022-09-06 03:48

  Hi,
  it is an old post here, but the issue still exists. Setting the delay to 200 or 400 helps to be able to execute the enter key manually.
  I've looked into the issue once more over at the "autohotkey" forums, because this is the technology used in QAP, right? ... and found two related post.
  
  The one that caught my attention was the usage of a delay value AND a value representing the length of the keystroke.
  https://www.autohotkey.com/board/topic/8...ngly-sent/
  
  It looks like that the remote session software, in my case "splashtop" is still just absorbing the enter key stroke at the end, that actually changes the folder in the open/save dialogs.
  
  Another suggestion, and potential solution from the forum was to use  {Tab}{Enter}  instead of only    {Enter}.
  https://www.autohotkey.com/board/topic/1...t-working/
  
  Maybe this can be applied as a fix here as well. If this can be tested upfront with autohotkey, before implementing, I would be more than happy to help/assist.
  
  Thanks.

• RE: No reaction when using in Open or Save Dialog

  cgboxer > 2022-09-06 05:04

  I found the solution. In Splashtop streamer deactivate: "Lock keyboard and mouse".
  
  I've been using the "Lock keyboard and mouse" Security feature, that allows for disabling the onsite peripherals, when remoting in.
  Deactivating brings back the possibility to changed folders with QAP in save / open dialog boxes.
  
  
  When you think about it, it actually makes sense, as QAP is executing the commands emulating keystrokes on the remote machine, which is deactivated ... so, well ...
  
  I hope someone finds this helpful.
  
  
  

• RE: No reaction when using in Open or Save Dialog

  Jean Lalonde > 2022-09-06 07:05

  Glad that you found the cause of this old issue :-)
  
  Thanks for the follow up.
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