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ISSUE: Your licence has not been checked for more than 14 days

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  • ISSUE: Your licence has not been checked for more than 14 days
• ISSUE: Your licence has not been checked for more than 14 days

• ISSUE: Your licence has not been checked for more than 14 days

  Jean Lalonde > 2021-09-05 19:10

  In the last days, users reported an issue with QAP complaining at startup that "the license has not been validated for more than 14 days". A majority of QAP users do not face this issue but there is an important number of users affected by it.
  
  This issue is due to a known communication issue between the QAP executable file and the QAP server. Normally, at startup, QAP silently sends a request to the server to check that the license is valid. If the communication fails, QAP load normally for the first 14 days. After 14 days, it shows an alert message during the next 7 days. If the license has not been validated after 21 days, QAP loads in "free version" mode.
  
  The issue seems to be linked to server upgrade (with IP address change) that was made on Aug. 18th. We are working with our Internet provider to fix the issue.
  
  Rest assured that if we cannot resolve this issue in the next few days, a new version of QAP will be released which will allow a longer grace period until the issue is resolved.
  
  Thank you for your understanding.

• RE: ISSUE: Your licence has not been checked for more than 14 days

  QAPLover > 2021-09-05 21:18

  I personally think having a license check every 2 weeks is too aggressive. I love Quick Access Popup to death, but this aggressive license check schedule almost made me keep using Quick Access Popup v9.4.1.5, even though I had purchased a Lifetime license. I hope this license check can be loosened some time in the future.

• RE: ISSUE: Your licence has not been checked for more than 14 days

  Jean Lalonde > 2021-09-06 18:48

  @QAPLover: Comment noted :-)
  
  Working with some QAP users  (thanks to them) and my Internet provider, we tried to find the cause of this error (occurring only for Win 7, 8 or 8.1 users, as it seems from error reports we received). But we can't fix it and time is running out. This is what led me to now take a decision about QAP's future that I had been thinking about for some time.
  
  Please read more in this post.
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