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• Error message on startup

• Error message on startup

  RobPenfold > 2021-02-07 21:03

  QAP automatically starts when I run Windows
  
  However, each time I get the error message below. I've tried searching for messenger on the site but that didn't throw any light on things (for me)
  
  "Make sure Quick Access Popup is running before using its context menu
  Search for Messenger on www.quickaccesspopup.com"
  
  It is just a minor annoyance as can dismiss the error window each time, but if possible I'd like to be able to change it such that it doesn't appear at all
  
  Thanks, Rob

• RE: Error message on startup

  Jean Lalonde > 2021-02-07 21:19

  Hi Rob,
  
  You can read FAQ pages bout QAP Messenger here:
  https://www.quickaccesspopup.com/tag/qap_messenger/
  
  Would you have a call to C:\Program Files\Quick Access Popup\QAPmessenger.exe somewhere in your startup sequence?
  
  Jean

• RE: Error message on startup

  RobPenfold > 2021-02-07 21:36

  Hi Jean,
  
  I checked the shortcut I have in the startup folder and it points to QuickAccessPopup.exe rather than QAPmessenger.exe
  
  In installed the program on the desktop rather than in program files. Not sure if that would make any difference?
  C:\Users\robpe\Desktop\Rob\QAP
  
  As far as I know, I just did a standard install and didn't change any settings relating to Messenger (not even sure what that does) from memory,
  
  Thanks Rob

• RE: Error message on startup

  Jean Lalonde > 2021-02-08 09:36

  Did you install QAP using the "Easy Setup" installer or the ZIP file?
  
  > In installed the program on the desktop rather than in program files. Not sure if that would make any difference?
  > C:\Users\robpe\Desktop\Rob\QAP
  
  Not sure too. I never installed a program there. I would suggest uninstall QAP and re-install it under the suggested "Program Files" folder (if you use the Setup installer) to see.
  
  Jean
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