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For users who saved their license code with QAP between v11.0 and v11.0.5

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• For users who saved their license code with QAP between v11.0 and v11.0.5

• For users who saved their license code with QAP between v11.0 and v11.0.5

  Jean Lalonde > 2020-10-20 09:03

  Hi,
  
  First I want to thank you for being among the firsts to install to v11 and for your positive feedback about the change in the licensing model.
  
  Despite all the test done with the beta users team, having this new release used by a larger number of users revealed some bugs and issues not identified during the beta test. The latest releases fixed these issues. Unfortunately, solving these issues required to change the way the license is saved and how installations are counted. This may have the following impacts for you:
  
  1) Depending on the last version you used, you may have to save your license code again when launching QAP with the newer release for the first time. You can find your license number in one of the the two emails received when you got your license. For help, see How do I setup or manage my QAP license? in the QAP knowledge base.
  
  2) If, when launching this new release, you get a "NO INSTALLATIONS LEFT" message, you may also have to remove obsolete installation codes in your QAP Shop account. You can get to this page from the QAP Manage your license dialog box under the Help menu (select the Manage your license radio button and click Continue). You will need the password sent in the other email when you got your license. Enter your email address and this password in the login box on the right side of the page.
  
  After that, follow the instructions in the Managing your license on QAP Shop website section. In the page with the current installation codes, remove the obsolete code(s). If you are not sure which installation code to remove, do not hesitate to remove all of them. They will be re-saved automatically and silently the next time you will usq QAP on each of you computers.
  
  I'm sorry for the inconvenience and thank you for your understanding. If you have questions about the QAP license codes, please post it here.
  
  Thanks for your support,
  
  Jean

• RE: For users who saved their license code with QAP between v11.0 and v11.0.3

  Jean Lalonde > 2020-10-23 08:59

  This is an update for Quick Access Popup v10.0.5.
  
  I'm sorry for the daily software updates since the first v11 release. Thanks to useful user feedback, QAP licence management is getting more reliable and the dialog boxes messages clearer with this release. If you get a "NO INSTALLATIONS LEFT" message, please read the information at the top of this thread.
  
  Download the latest Quick Access Popup release.
  
  See also the improved License Help page on the QAP Knowledge base.
  
  Thanks again for your understanding and for your positive feedback despite the slightly bumpy road of v11 early days.
  
  If you have questions about the QAP license codes, please post it here.
  Jean

• RE: For users who saved their license code with QAP between v11.0 and v11.0.5

  Jean Lalonde > 2020-10-30 15:29

  This is an update for Quick Access Popup v10.0.6.
  
  Release v11.0.6 contains some minor adjustments to the way installations are counted. These changes should impact only a small number of users. If you are one of them and get a "NO INSTALLATIONS LEFT" message, please read the information at the top of this thread.
  
  Jean

• RE: For users who saved their license code with QAP between v11.0 and v11.0.5

  Zvi Twersky > 2020-10-31 10:19

  For 11.0.6.1 I got the "no installations left." Deactivated all, added the new one and it worked. Hopefully, this will get sorted out so we don't have to do this for every update
  Also, it would be great if we wouldn't have to manually download the installation file and manually install it. Most software, when clicking "update" will just update the software in the background - no manually downloading files or clicking necessary.

• RE: For users who saved their license code with QAP between v11.0 and v11.0.5

  Jean Lalonde > 2020-10-31 11:02

  Hi Zvi,
  
  > For 11.0.6.1 I got the "no installations left." Deactivated all, added the new one and it worked. Hopefully, this will get sorted out so we don't have to do this for every update :-)
  
  You will not have to do it at every installation. Getting the system unique ID is now well tested. If it happens again in the future this would be caused by a change in your hardware that would return a new system identifier.
  
  > Also, it would be great if we wouldn't have to manually download the installation file and manually install it. Most software, when clicking "update" will just update the software in the background - no manually downloading files or clicking necessary.
  
  I know. Implementing a full automated update process would be a major change that I'm not ready to do for now. But I've made everything possible to minimize the number of clicks when updating QAP. Your feedback is noted.
  
  Thanks,
  Jean

• RE: For users who saved their license code with QAP between v11.0 and v11.0.5

  Zvi Twersky > 2020-10-31 11:07

  I didn't add my System ID - I was lazy and just used my license key for the ID and it worked. So I should change it to my system ID?

• RE: For users who saved their license code with QAP between v11.0 and v11.0.5

  Jean Lalonde > 2020-10-31 11:50

  > I didn't add my System ID - I was lazy and just used my license key for the ID and it worked. So I should change it to my system ID?
  
  No. You entered the correct info, the license key. The system ID is generated and saved automatically by QAP.
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