V11 purchase user journey
PowerJack > 2020-10-19 01:30
Hi Jean,
with my commitment to support your QAP work I managed to install V11 together with a yearly license successfully.
I am writing this feedback as you might consider to optimize the journey for users who upgrade to V11.
From your postings I understood that I need a new license.
On the QAP Shop website I was looking how to do it. Login? I failed with my QAP forum login. Silly me. Of course, purchase or license stuff is probably separated from forum chatter.
Ok, I need a new login. Login user journeys usually go together with a “register” button, in case you do not have an account.
I could not find one on the QAP Shop website.
Ok, maybe this comes later. I downloaded and installed V11. In the license dialog I entered my email address and it worked. I received an email “Login details to manage your Quick Access Popup license”. Ah! Now I can actually login in the QAP Shop webpage.
As the “Login details” were being sent in clear text email it is good practice to change the (temporary) password. I was not asked to change it. But of course I was able to do it in my QAP Shop profile settings.
The QAP Shop profile settings mention a field “Display name publicly as…” which confused me. I thought my public appearance is via the QAP forum account. Who is going to watch my shopping and license activities in public?
Thank you for your good work.