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Problem with frequents not updating in....

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• Problem with frequents not updating in....

• Problem with frequents not updating in....

  bobkatz > 2020-08-04 15:57

  Problem with frequents not updating in 10.5.4 on Win 10 Pro....  so I'm trying this beta. I'll report back.

• RE: Problem with frequents not updating in....

  Jean Lalonde > 2020-08-04 16:00

  This should not be different in this beta. If you wish, report the issue with more details in the Support section.
  
  Jean

• RE: Problem with frequents not updating in....

  bobkatz > 2020-08-04 16:01

  (2020-08-04 15:57)bobkatz Wrote: Problem with frequents not updating in 10.5.4 on Win 10 Pro....  so I'm trying this beta. I'll report back.

  
  Well, I can see the frequent folders is now updating with this beta! So there was some problem, at least with my installation of 10.5.4.

• RE: Problem with frequents not updating in....

  bobkatz > 2020-08-04 18:07

  (2020-08-04 16:00)Jean Lalonde Wrote: This should not be different in this beta. If you wish, report the issue with more details in the Support section.
  
  Jean

  
  Bonjour(soir) Jean. I could give you details, but the major thing for me is that the current release version for me broke the update of frequent folders which I did no have with the previous release. The release was showing the same folders in "frequent" for days and days without any of the new ones showing up. So I looked for a later version and found this beta and decided to spring for it. It fixed my frequents problem. To be certain, I cleared the database so there was nothing in the list, and started anew and within 5 minutes, the beta was showing a folder that I had not seen in the release but was looking for. So some action during the beta installation or the actual performance of the beta, fixed the problem. 
  
  Maybe we'll never know why, but I'm happy again!

• RE: Problem with frequents not updating in....

  Jean Lalonde > 2020-08-04 19:02

  Hi Bob,
  
  I don't like these issues that solve by themselves without letting us figure out what happened :-)
  
  Did you install QAP using the Setup program or the ZIP file?
  
  The fact that using the beta release fixed the issue is probably coincidental but the important is that the issue is resolved and that you are happy again.
  
  Jean
  
  
  
  Jean

• RE: Problem with frequents not updating in....

  bobkatz > 2020-08-04 19:15

  (2020-08-04 19:02)Jean Lalonde Wrote: Hi Bob,
  
  I don't like these issues that solve by themselves without letting us figure out what happened :-)
  
  Did you install QAP using the Setup program or the ZIP file?
  
  The fact that using the beta release fixed the issue is probably coincidental but the important is that the issue is resolved and that you are happy again.
  
  Jean

  
  I appreciate that you don't like it. It shows that you care, Jean. I downloaded the .exe file for the beta
  Best wishes,
  Bob
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