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• Keyboard hangs after trigerring hotkey

• Keyboard hangs after trigerring hotkey

  roberth > 2020-07-17 15:43

  I have a snippet var with hotkey Alt+1
  
  It regularly triggers fine when I type the hotkey but since 2 or 3 weeks I an getting a strange behavior:
  
  I power on my laptop and and start using the hotkey and  it works fine but for some reason after I type hotkey again (its randon, could be after 10 .. 20 times it worked fine)  then it hangs, the text isn't typed and what it worst  the keyboard hangs, I cant type anything.
  The Mouse still works so with it even I close QAP still the keyboard its frozen, but the only way to recover its to logoff / logon windows user again.
  
  Since this is random, I really don't know if I can work full day or just after 1 hr it will get frozen.
  
  Any ideas on what can I do to debug or fix it?
  
  I have installed version 10.5.1
  
  Thanks for your help.

• RE: Keyboard hangs after trigerring hotkey

  drwinchell@gmail.com > 2020-07-17 17:01

  (2020-07-17 15:43)roberth Wrote: I have a snippet var with hotkey Alt+1
  
  It regularly triggers fine when I type the hotkey but since 2 or 3 weeks I an getting a strange behavior:
  
  I power on my laptop and and start using the hotkey and  it works fine but for some reason after I type hotkey again (its randon, could be after 10 .. 20 times it worked fine)  then it hangs, the text isn't typed and what it worst  the keyboard hangs, I cant type anything.
  The Mouse still works so with it even I close QAP still the keyboard its frozen, but the only way to recover its to logoff / logon windows user again.
  
  Since this is random, I really don't know if I can work full day or just after 1 hr it will get frozen.
  
  Any ideas on what can I do to debug or fix it?
  
  I have installed version 10.5.1
  
  Thanks for your help.

  
  I have something like this happen occasionally. What I do is press and release all of the Hotkey modifiers (Ctrl, Alt, Shift and Win) and that usually resolves the problem (but doesn't permanently fix it) . You could also right-click on the icon in the system tray and reload the script.

• RE: Keyboard hangs after trigerring hotkey

  Jean Lalonde > 2020-07-17 19:14

  Hi Robert,
  
  Did you change the default values for Snippet execution? It is in "Options", "Various Advanced Options", the "Delays (in ms)". The default is: 40, 80 and 180.
  
  Jean

• RE: Keyboard hangs after trigerring hotkey

  roberth > 2020-07-21 15:13

  (2020-07-17 17:01)drwinchell@gmail.com Wrote:

  (2020-07-17 15:43)roberth Wrote: I have a snippet var with hotkey Alt+1
  
  It regularly triggers fine when I type the hotkey but since 2 or 3 weeks I an getting a strange behavior:
  
  I power on my laptop and and start using the hotkey and  it works fine but for some reason after I type hotkey again (its randon, could be after 10 .. 20 times it worked fine)  then it hangs, the text isn't typed and what it worst  the keyboard hangs, I cant type anything.
  The Mouse still works so with it even I close QAP still the keyboard its frozen, but the only way to recover its to logoff / logon windows user again.
  
  Since this is random, I really don't know if I can work full day or just after 1 hr it will get frozen.
  
  Any ideas on what can I do to debug or fix it?
  
  I have installed version 10.5.1
  
  Thanks for your help.

  
  I have something like this happen occasionally. What I do is press and release all of the Hotkey modifiers (Ctrl, Alt, Shift and Win) and that usually resolves the problem (but doesn't permanently fix it) . You could also right-click on the icon in the system tray and reload the script.

  Thanks for the tip, I will use it and check if it works.
  

  ---

  (2020-07-17 19:14)Jean Lalonde Wrote: Hi Robert,
  
  Did you change the default values for Snippet execution? It is in "Options", "Various Advanced Options", the "Delays (in ms)". The default is: 40, 80 and 180.
  
  Jean

  
  Hi Jean, I have not changed them still have the defaults but I can try.
  Can you help me understand it, why 3 delays and not just one? how does it works everyone of the delays?
  Thanks.

• RE: Keyboard hangs after trigerring hotkey

  Jean Lalonde > 2020-07-25 08:07

  (2020-07-21 15:13)roberth Wrote: Hi Jean, I have not changed them still have the defaults but I can try.
  Can you help me understand it, why 3 delays and not just one? how does it works everyone of the delays?
  Thanks.

  
  These values are duration in milliseconds of three delays inserted while pasting text snippets. I don't think you need to change these values. But you could try doubling them (this will slow down snippets execution - revert to original values if this does not fix the thing).
  
  Since this issue has not been reported by others, you should also look for another cause in your environment. Check what has been added/modified on your system since the issue arise. Also, see if changing keyboard settings has an effect (https://bltt.org/adjust-windows-keyboard-repeat-rate/).
  
  Jean

• RE: Keyboard hangs after trigerring hotkey

  roberth > 2020-07-31 17:55

  (2020-07-17 17:01)drwinchell@gmail.com Wrote:

  (2020-07-17 15:43)roberth Wrote: I have a snippet var with hotkey Alt+1
  
  It regularly triggers fine when I type the hotkey but since 2 or 3 weeks I an getting a strange behavior:
  
  I power on my laptop and and start using the hotkey and  it works fine but for some reason after I type hotkey again (its randon, could be after 10 .. 20 times it worked fine)  then it hangs, the text isn't typed and what it worst  the keyboard hangs, I cant type anything.
  The Mouse still works so with it even I close QAP still the keyboard its frozen, but the only way to recover its to logoff / logon windows user again.
  
  Since this is random, I really don't know if I can work full day or just after 1 hr it will get frozen.
  
  Any ideas on what can I do to debug or fix it?
  
  I have installed version 10.5.1
  
  Thanks for your help.

  
  I have something like this happen occasionally. What I do is press and release all of the Hotkey modifiers (Ctrl, Alt, Shift and Win) and that usually resolves the problem (but doesn't permanently fix it) . You could also right-click on the icon in the system tray and reload the script.

  
  
  since  am still having the issue, I tried this trick and it has been working really fine! (at least I dont have to logoff/logon to clear the keyboard hanging condition).
  I have applied this trick for about a week since I have the issue on a daily basis and it has been working every time.
  
  Thanks for the tip.
  

  ---

  (2020-07-25 08:07)Jean Lalonde Wrote:

  (2020-07-21 15:13)roberth Wrote: Hi Jean, I have not changed them still have the defaults but I can try.
  Can you help me understand it, why 3 delays and not just one? how does it works everyone of the delays?
  Thanks.

  
  These values are duration in milliseconds of three delays inserted while pasting text snippets. I don't think you need to change these values. But you could try doubling them (this will slow down snippets execution - revert to original values if this does not fix the thing).
  
  Since this issue has not been reported by others, you should also look for another cause in your environment. Check what has been added/modified on your system since the issue arise. Also, see if changing keyboard settings has an effect (https://bltt.org/adjust-windows-keyboard-repeat-rate/).
  
  Jean

  
  Hi Jean
  
  Thanks for the explanation.
  
  I tried increasing about 30% but still got the hang issue.  but Also I tried the previous shared tip (ctrl,alt,win,shifts keys) and it has been working as a workaround.
  
  I will try checking the additional suggestions you mention and see if I figure it out.
  
  Something I noticed not sure if this may be affecting somehow, I use a wireless logitech keyboard, whenever I need to do the ctrl-alt-win-shift key I can sue the wireless keyboard and only way is to type it on the laptop keyboard and then it clears the qap condition and also allows me to use the wireless keyboard. (i am thinking to try not using the the wiireless keyboard for a day and see if I noticed the same).  
  
  Thanks for the additional suggestions.
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